“She Can Be Trusted” – Dan Kennedy

“As many people know, I am wary and critical of most graphic artists and designers let loose on or given control over the conversion of strong direct-response copy and advertising messages into marketing materials. Those who lack understanding of direct-response favor aesthetics over “salesmanship in print,’ and are therefore dangerous. Although a graphic artist by trade, Kia has made herself knowledgeable about direct marketing and about copy that sells, so she can be trusted. As a Certified Copywriter for Info-Marketers, she also understands the unique requirements of those businesses. I use Kia for some of my own projects, and refer clients to her.” Dan S. Kennedy – Author, No B.S. Guide to DIRECT Marketing for NON-Direct Marketing Businesses, 2nd Edition, and other business books (www.NoBSBooks.com). Consultant/Copywriter

EDDM – Every Door Direct Mail® – What in the world is it? And do I need it in my life?

EDDM is a direct mail service offered by the United States Post Office.

In a nutshell, they are offering the cheapest postage available to send a mailing to every address in a single carrier route (i.e. the entire route of a mailman).

The Post Office has always had this really cheap rate (as of August 2012, $0.142 per piece). It’s called Saturation Mailing, and direct mail companies have been providing it for a long time. The Post Office has just repackaged it as a new product and is marketing it to make it more readily available to the regular Joe Schmoe.

You can mail postcards, letters, coupons, and practically anything that fits within the size and weight regulations.

Do you need it in your life?

That depends. EDDM is for business owners who want to reach out to consumers in a specific geographic area only.

Keep in mind that EDDM has actually shown to decrease overall ROI. Why is that?  Because it lacks the targeting options that you can get by getting your address lists through traditional list providers.

If you are a business owner, then yes, you need direct mail in your life. Direct mail is still the single most effective way to market a business, but…

 

EDDM is just one option for doing direct mail.  Here are some things to keep in mind:

  1.  You can’t be picky about who you want (certain income levels, single families, etc). It’s by zip code and carrier route. EVERYONE on the mailman’s route will get your mail. Traditional (non-EDDM) saturation lists let you select consumers by homes, apartments or trailers. EDDM lists require mailers to blanket an entire carrier route.
  2. Your target customers should be regular consumers. If you’re a manufacturing company who sells 3″ bolts, then regular consumers are NOT your target. If you’re a public relations firm, then regular consumers are NOT your target. If you own a pizza and sub shop, then  regular consumers are your target. Kapeesh?
  3. Also, unlike EDDM, regular saturation lists allows users to target carrier routes by their demographics, thus eliminating ones with poor performing criteria (such as those carrier routes where the average income is below the poverty level or routes that strictly serve the senior citizen community).
  4. Furthermore, as EDDM has gotten more popular, postal carriers have started bundling EDDM advertising pieces together, making them a handy package for recipients to throw out.
  5. EDDM has no names or title addressing. These personalization features are excellent response boosters and only available when using traditional lists.
  6. If you’re mailing more than 5000 pieces, you still need to go through a mail house who has a valid mailing permit.
  7. Finally, you still need to use a printer to get your stuff printed.

In conclusion, we think effective direct mail should be targeted, not blanketed.  You’ll get a much better return if you fore-go the nominal savings you would get with EDDM. Though it sounds good on the surface, it may not be for you.

Please visit the official EDDM website to get all the gory details. Or, give us a call and we’ll help you figure it out from start (the postcard, the message, the design) to finish (getting it into the mailboxes).

 

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The Work Reduction for Baby Act of 2011

Arian Family
2011 was the Year of the Baby. On August 12, 2011 Kia, Brahm, and Bahar happily welcomed Micah Arian into their lives.

He’s been a complete joy and has brought much cuteness and fun into our lives.

For those of you who know our story (pdf), you know that the purpose of becoming business owners was so we could start a family and have freedom to spend as much time with our children as possible and not use daycare.

So, even though our business keeps us incredibly busy, we had to be very intentional about cutting back our work load and our hours (while somehow maintaining our income).

Thanks to all the marketing systems that we set up since 2009, we’ve been able to re-focus our work, cut back our hours and our workload, all the while increasing our income.

Yep. It’s possible.

Here’s how we did it:

  • We cut down our office hours by one hour per day.
  • We closed on Saturday, and changed Fridays to by appointment only.
  • We implemented minimum purchase requirements in order to invest our time more wisely and ensure maximum efficiency on the time we spend on tasks.
  • We reduced our services and products to offering only products and services which we excel at.
  • When Micah was born, we further reduced our office hours by one hour per day so that we could spend our mornings with our new son. (And I was nursing and needed to be home more).

We did all this with minimum negative impact to our business, yet myriad positive impacts to our customers and our personal and family lives. We are happy, rested, fulfilled, and our customers rChippendale Micaheap the rewards of having happy, rested, and fulfilled printers/designers doing excellent work on their important projects. This last benefit alone has truly exceeded our expectations in how much happier our clients are.

Part of the Work Reduction For Baby Act included suspending our newsletter distribution. We had to say no to a lot of opportunities, we extended lots of deadlines, and we said “thank you for your understanding” to people so much, even our then 7-year-old daughter Bahar picked up on it.
Thank You For Your Understanding

We’re so thankful that our work allowed us to do this. The whole reason we went into business for ourselves was to be able to put our family first. We wouldn’t have ever been able to do it without putting so much time and effort into understanding how to run a successful business, and how to build a business that serves your life (and not the other way around).

If you’d like to continue to hear from us and our sagas of life, parenthood and business-hood, please sign up to receive our fun, wacky, and always informative newsletter.

Success and happiness to you,

Kia Arian

 

Kia Arian and the Zine Design Team

 

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